Faculty of Foreign Language, Business English - Bachelor

Sales Admin - Customer Success Executive

– Onboard partners (from negotiation done) + Mapping: conduct the
process of reviewing Legal service agreement/ appendices; set up and
host training sessions between business partners and Flow local team;
provide Flow regional team with necessary information regarding
strategy, operations rules, allocations schedule, service fee, product; …
– Receive, check and make sure all data allocated by partners is correct
before sending the allocations to regional team in charge to upload
data into system, record allocations for future analyst portfolios (Bucket,
new case, …), fee reconciliation and reports
– Coordinate with Flow local departments to check and solve issues
relating to complaints or feedback from partners, respond to any
requests for information by deadline
– Fill all sales-related documents, record keeper
– Maintain a strong relationship with the key contacts in Banks/ Financial
Companies/ Fintech that have signed contracts (HSBC, VPBank, TPBank,
Collectius, Garnet, GrabFin, JACCS,…) or the potential to sign with Flow
(KBank, Standard Chartered Bank, VIB,…) (Daily partner engagement)
– Support Business Development Director to
track/monitor/consolidate/send daily/weekly/monthly reports:
allocations, repayment, recordings, activity report, …with partners’
templates
– Follow up payments, check missing payments and every issues relating to
payments; coordinate with Finance department on monthly fee
reconciliation, contest bonus; proceed monthly invoice with vendors
– Manage meeting + performance meeting preparation

Marketing Admin

– Work with vendor for producing materials for events and activities of
GSK Vaccines Business Unit
– Collaborate with Viet Nam Association of Preventive Medicine, Pasteur
Institute, University of Medicine and Pharmacy of Ho Chi Minh City,
Vietnam National Hospital of Pediatrics for events, prepare registration
documents , contracting, deliver Invitations
– Manage the warehouse inventory
– Raise PO (purchasing order), prepare Meeting package (Service Request
Form, Confirmation, Layout)
– Prepare and follow up until complete: Budget approval request, Third
party Risk Assessment,…

Talent Acquisition and Onboarding Officer

Talent Acquisition & Onboarding (TAO):
– Manage job adverts on channels: HSBC career site, recruitment websites
(VietnamWorks, CareerBuilder), LinkedIn, university career page (RMIT
CareerHub), Ybox
– Record administration: maintain/update records, information resources
and data sources following guidelines and policies of TAO
– Prepare/send HSBC Internal Job Openings
– Manage Welcome gift: work with vendors for gift design and purchase,
deliver gift set to new joiners, update inventory table (stock in/stock out)
– Support Head of TAO to send mass emails, arrange meetings, prepare
reports upon request
– Prepare and support for campus event/career day at universities: work
with universities for event proposal; work with marketing/legal Dept for
third party using group trademark; work with vendors for facilities,
standees, leaflets, backdrop, TV screen, mic; prepare agenda and all
items for event day; consult students about job vacancies
– Data processing: data entry (Newhires matrix, Social Information
information, …), basic data analysis for reports related to TAO
– Draft presentations and documents file
– Arrange meetings, services, and supplies related to Recruitment/
Sourcing and Employer Branding
– Follow up Procurement Dept to proceed payment contracts and monthly
invoice with vendors
– Manage quarterly events between senior new joiners and HSBC
executive committee: choose locations, follow up the restaurants for
arranging items, decoration, gifts…; prepare invitation content/follow up
invitee list and other activities during events

Support HR Advisory:
– Prepare logistics/rooms, coordinator for briefing sessions
– Prepare gifts/ certificates for winners of the campaign
– Support HSBC HR Advisors upon requests

The best employee of the year