Cử nhân Công Nghệ Thực Phẩm

Marketing Executive

After nearly 4 years working in an industrial materials company, I’ve accumulated a lot of valuable experience in my career as below:
– Responsible for planning projects to enhance brand awareness & relationships with customers: Wholesalers, Retailers, Contractors & End users.
– Planning to build up awareness of the company through the signage & merchandising for customers in all markets.
– Coordinate with co. worker to create a new channel “INSEE Distribution Connect” on the Zalo platform to directly connect with customers. Currently, the channel recruited more than 3,400 Retailers and 4,500 Contractors.
– Planned & managed the INSEE workshop series for all segments to share product value, and technical information, enhance relationships and raise brand awareness in all markets.
– Deployment promotions to increase volume, engagement & recognition of customer such as Stock promotion, Retailer amazing race, and Contractor amazing race.
– Planed & managed POSM, Brochure, Profile, Leafet, etc.,
– Supporting with co. worker for plan strategies and effective campaigns, communication for all channels of the company.

Customer Service Officer

– Using the in-house system to record necessary information and instigate actions as required.
– Processing orders, forms, applications, and requests for information.
– Dealing efficiently with questions and queries from customers.
– Keeping up to date with all the company’s products, services, and procedures.
– Maintaining up-to-date paper and computer-based file and administrative systems.
– Giving product, pricing, and delivery information to customers.
– Recording and analyzing data from customer complaints to identify recurring problems and limit repeat complaints.

Innovation Award